Same support team for both — just mention which product you're using when you reach out.
Response Times
Telegram / ZaloWithin a few hours
EmailWithin 24 hours
Support hours8:00 AM – 10:00 PM ICT (GMT+7)
For faster support, please mention whether you're using Orino Studio or Orino Flow, along with the app version, operating system, and a screenshot of any error (if applicable).